Faq

As a premium connectivity provider, we offer seamless two-way synchronization with:
✓ 60+ global booking channels, including OTAs, GDSs, and metasearch platforms
✓ Preferred partner status with Booking.com, Airbnb, and VRBO/HomeAway
✓ Elite partnership with Expedia

Automate & Streamline Guest Communications
System empowers you to:
✓ Trigger automated messages by booking events (confirmation, pre-arrival, check-out, etc.)
✓ Centralize all messaging - Manage Airbnb, Booking.com, and direct communications in one unified inbox
✓ Maintain brand consistency - Send emails from your own domain and communicate via SMS/WhatsApp
✓ Reduce manual work while delivering personalized guest experiences

Never miss a guest interaction - while saving hours every day

Seamless Website Integration
Embed powerful booking tools directly on your site:
✓ Interactive availability calendars - Real-time updates across all channels
✓ Conversion-optimized search widgets - Fully customizable to match your brand
✓ Direct booking engine - Commission-free reservations with your styling

24/7 Support When You Need It
Our dedicated support team is always available through:
✓ Help Desk Ticketing System (Guaranteed response within 2 hours)
✓ Phone Support or Live Chat
✓ Email Assistance 

Day or night, our experts are ready to resolve your issues promptly.

"Absolutely! Our system specializes in complex rate management."

the system handles even the most sophisticated pricing scenarios:
✓ Multi-tiered seasonal rates (by date, day type, or market segment)
✓ Length-of-stay adjustments (discounts/penalties for specific durations)
✓ Channel-specific pricing (different rates per OTA, direct bookings, etc.)
✓ Last-minute/early-bird rules with automated triggers
✓ Group/corporate rate contracts with custom terms

Real-Time Booking Alerts - Never Miss an Update
Stay instantly informed about all booking activity:

✓ Email Notifications (Free)

• New bookings

• Modifications

• Cancellations

✓ SMS Alerts (Premium)

• Customize by booking type:
  • All notifications
  • New bookings only
  • Arrivals today/X days out

• Global coverage: 712 networks across 212 countries

Get alerts wherever you are - emails come free, SMS at low cost

supports every reservation method:
✓ Walk-in Bookings - Add instantly at the front desk
✓ Phone Reservations - Process while speaking with guests
✓ Manual Adjustments - Modify existing bookings in seconds
✓ Auto-Sync - Updates all channels in real-time

✓ Instant Online Payments

• Credit/Debit Cards (Visa, Mastercard, Amex)

• Digital Wallets (PayPal, Apple Pay, Google Pay)

• Cryptocurrency via BitPay

✓ Automated Payment Collection

• Charge guest cards at booking time or later

• Auto-capture OTA payments via Stripe integration

• Schedule partial/full payments as needed

✓ Global Payment Partners

• Stripe | PayPal | Authorize.Net |

• Global Payments | AsiaPay | PesoPay

• SiamPay | PayDollar

  
  

  ✓ Local Payment gatways

  CMI | PAYZONE  

  Flexible Payment Solutions for Every Guest
  Accept payments effortlessly through multiple secure channels.